Last Updated: July 2026
We accept returns only for products that are damaged, defective, incorrect, or expired at the time of delivery. To be eligible for a return, you must notify us within 48 hours of receiving your order.
For hygiene and safety reasons, opened, used, or tampered nutritional supplements cannot be returned or exchanged unless the product was delivered in a damaged or incorrect condition.
If you receive a damaged, defective, expired, or incorrect product, please contact us within 48 hours of delivery with your order details and clear photos of the product and packaging. We will review your request and provide an appropriate resolution.
Once your return request is approved and the returned product has been inspected, your refund will be processed to the original payment method. Refund processing times may vary depending on your payment provider.
Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and will be subject to this Refund & Return Policy.
Eligible products may be replaced instead of refunded where appropriate and subject to stock availability.
Shipping charges are generally non-refundable unless the return is due to our error, such as sending an incorrect, damaged, or defective product.
To request a return or refund, please contact us through the contact details provided on our website. Include your order number, reason for the request, and supporting photographs if applicable.
Mine Nutrition World reserves the right to update or modify this Refund & Return Policy at any time. Any changes will be posted on this page with the updated effective date.
For any questions regarding returns, replacements, or refunds, please contact us using the contact information available on our website.